DUTIES AND RESPONSIBILITIES

• Research, analyze, and interpret property information for billing purposes.
• Process customer billing; maintain supporting documentation files and current resident addresses.
• Process customer statements, record transactions and verify accuracy of input to reports generated.
• Responsible for receiving and recording customer billing payments; maintain cash drawer.
• Monitor billing to ensure compliance with procedural policies and to ensure optimal reimbursements while adhering to regulations.
• Maintain confidential files and documents.
• Research, calculate and finalize delinquent accounts.
• Research and calculate customer accounts to indicate proper adjustment ,payment arrangement, name change, address change, etc.
• Analyze billing records to resolve discrepancies.
• Monitor and verify source documents for processing low-income billing, vacant property requests and promissory notes.
• May perform other job related duties as assigned or required.

**The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.

MINIMUM QUALIFICATIONS

• Associate’s degree in business administration or related field, plus 4 years administrative experience including records management, billing, accounts receivable/accounts payable experience OR a combination of post-secondary education and/or experience totaling 6 years.
• Must have demonstrated knowledge of generally accepted billing terminology and methods.
• Must have proficiency in the use of Windows-based word processing, spreadsheet and database software and in the development of application data.
• Must have knowledge of record management, information processing, letter and report writing and cash handling techniques.
• Must have the ability to effectively communicate with others.
• Preferred knowledge of QuickBooks.
• Must have the ability to operate standard office machines, typewriter, computer, copies, fax machine, calculator and multi-line phone.
• Must have the ability to analyze billing records and identify billable services. Must have good organizational skills.

SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE

• Employee must successfully complete the post-offer employment medical examination. Employee must comply with the safety guidelines of the County.

WORKING CONDITIONS

• Essential job duties are performed indoors in climate-controlled environment.
• Primary work surface is even, dry, carpeted or tiled floor.
• Works alone primarily, with or without directions. 
• Works with a group, at times, and with a select team at times.

EQUIPMENT, TOOLS, AND MATERIALS

• Telephone, typewriter, calculator, computer, fax machine, and copy machine are used in performance of essential job duties.
• Various forms of paperwork are handled in performance of essential job duties.

**NOTE: You are not required to disclose information about physical or mental limitations that you believe will not interfere with your capability to do the job.  On the other hand, if you want the employer to consider special arrangements to accommodate a physical or mental impairment, you may identify that impairment in the space provided and suggest the kind of accommodation that you believe would be appropriate.

Mental Functions

Must be able to communicate in oral and written English. Must be able to use reason and judgment in performing essential functions. Must be able to read and understand such items as technical materials, financial reports and legal documents. Must be able to write proposals and reports (including financial) with proper format, and to verify the accuracy of information contained in reports. Must be able to apply accounting knowledge and math skills in processing large volumes of numerical data. Must be able to organize and prioritize numerous tasks requiring the use of mental capabilities.

Physical Functions

Work is primarily sedentary, with opportunities to stand/walk as needed typically being available throughout the workday. Must be able to bend at the waist and twist/rotate as necessary. Must be able to work with arms bent or extended away from body or overhead and be able to push/pull with arms as needed. Must be able to lift and carry items such as paperwork and files. Must be able to crouch and kneel as necessary. Must be able to use hands and fingers in order to grasp/manipulate various equipment and materials needed to perform essential duties. Must be able to coordinate use of hands and eyes in operation of equipment, such as computer and calculator.