Bernalillo County is 1,160 square miles and is New Mexico’s most populous county with more than 676,000 residents. Bernalillo County government provides a wide range of public services to residents who live in Albuquerque, Los Ranchos and Tijeras with approximately 106,000 residents living in unincorporated areas of the county. Bernalillo County employs approximately 2,500 people and has an annual operating budget, capital investments and other funds of more than $1 billion. Elected officials include five county commissioners, assessor, clerk, probate judge, sheriff and treasurer.

Bernalillo County

Department of Human Resources

Job Descriptions

What does the red Zia symbol mean? The Zia sun symbol represent the four cardinal directions, the four seasons of the year, the four period of each day (morning, noon, evening, and night), and the four seasons of life (childhood, youth, middle age, and old age). The centre of the sun symbol stands for life itself. The yellow field with red symbol pays recognition to the Aragon Realm of the conquistadors and their homeland in Spain.
JCM119: Quality Compliance Supervisor

Quality Compliance Supervisor

Job Code
Grade
Bargaining Unit
JCM119
6
None
       
       
Salary
As Hourly
As Annual
54,018.00 - 67,870.00 - 85,363.00 USD Annual
$25.97 - $32.63 - $41.04
$54,018.00 - $67,870.00 - $85,363.00

POSITION SUMMARY

The Quality Compliance Supervisor is responsible for reviewing and evaluating compliance issues and concerns, and for implementing programs that promote long-term compliance sustainability (ACA, PREA, McClendon, NMAC, etc.) within the Bernalillo County Metropolitan Detention Center (MDC). This position directs, monitors, and reports on compliance efforts on behalf of the County and works with senior management to ensure effective program compliance. Employee supervision responsibilities include hiring, training oversight, performance assessment, coaching, disciplinary action, and termination recommendations.

DUTIES AND RESPONSIBILITIES

  • Conduct internal reviews and audits to ensure compliance issues are addressed and resolved. Collect, aggregate, and analyze data supporting compliance sustainability at MDC.
  • Supervise employees and manage assigned projects; allocate work, train staff, evaluate performance, recommend disciplinary action, and counsel and coach employees.
  • Implement compliance procedures to help MDC maintain accreditation and meet ongoing court directive requirements.
  • Respond to and ensure that compliance concerns within MDC are appropriately evaluated, investigated, and resolved.
  • Collaborate with MDC staff and other departments on compliance matters affecting the health and safety of inmates, staff, and the public.
  • Identify, design, and implement improvements in communication, monitoring, or enforcement of compliance standards; develop and enhance quality control procedures.
  • Work with staff to develop and deliver effective compliance and sustainability training programs for employees and managers.
  • Represent the organization in meetings with stakeholders, elected officials, and other department leadership.
  • Oversee preparation of reports related to compliance section activities.
  • Respond to and resolve difficult and sensitive public inquiries and complaints.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. 


MINIMUM QUALIFICATIONS

  • High School Diploma or GED
  • Six (6) years of work experience with increasingly responsible administration, compliance implementation, or auditing.

*Any equivalent combination of related education and/or experience may be considered for the above requirements. 


SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE



The offer of this Bernalillo County position requires compliance with the following:

  • Employee must successfully complete a post-offer medical examination and background investigation.
  • Employee must comply with all County safety guidelines.
  • Employee must possess a valid New Mexico driver’s license by the date of employment and maintain a valid license throughout employment in this position.
  • Employee must complete required FEMA training(s) as assigned to the position.



WORKING CONDITIONS

  • The majority of essential duties are performed indoors in a temperature-controlled environment.
  • Outdoor duties may occasionally be required, and the employee may be exposed to natural weather conditions.
  • The employee may be exposed to intermittent noise and vibration, a variety of fumes and odors, contagious diseases, and potentially hostile or dangerous situations.
  • Indoor working surfaces are even and may be carpeted or tiled.
  • Indoor surfaces are typically dry and may involve the use of stairs.
  • Outdoor surfaces may be even or uneven and may be wet or dry.
  • Outdoor duties may involve the use of stairs or ladders and may be performed on inclines or hills.
  • Outdoor surfaces may include natural ground, asphalt, or concrete.
  • Work hazards or potential hazards include those associated with a correctional facility environment, including exposure to noise and situations that could result in serious bodily injury or other health risks.
  • The employee may be required to work a flexible schedule.



EQUIPMENT, TOOLS, AND MATERIALS

  • Equipment typically used to perform administrative duties includes the telephone, computer, fax machine, typewriter, photocopier, and pager.
  • The employee may occasionally handle first aid and oxygen equipment.
  • Materials and products typically handled include a variety of forms and paperwork, reports, writing utensils, and a wide assortment of standard office supplies.
Revision: 8/21/2025 1:40:29 PM