Bernalillo County is 1,160 square miles and is New Mexico’s most populous county with more than 676,000 residents. Bernalillo County government provides a wide range of public services to residents who live in Albuquerque, Los Ranchos and Tijeras with approximately 106,000 residents living in unincorporated areas of the county. Bernalillo County employs approximately 2,500 people and has an annual operating budget, capital investments and other funds of more than $1 billion. Elected officials include five county commissioners, assessor, clerk, probate judge, sheriff and treasurer.

Bernalillo County

Department of Human Resources

Job Descriptions

What does the red Zia symbol mean? The Zia sun symbol represent the four cardinal directions, the four seasons of the year, the four period of each day (morning, noon, evening, and night), and the four seasons of life (childhood, youth, middle age, and old age). The centre of the sun symbol stands for life itself. The yellow field with red symbol pays recognition to the Aragon Realm of the conquistadors and their homeland in Spain.
JCM207: Corrections Inmate Services Supervisor

Corrections Inmate Services Supervisor

Job Code
Grade
Bargaining Unit
JCM207
7
None
       
       
Salary
As Hourly
As Annual
61,339.00 - 77,043.00 - 96,866.00 USD Annual
$29.49 - $37.04 - $46.57
$61,339.00 - $77,043.00 - $96,866.00

POSITION SUMMARY

The Corrections Inmate Services Supervisor oversees and coordinates all inmate grievances, disciplinary processes, and the inmate work detail program. Conducts all hearings, oversees the inmate work program, ensures inmates are eligible to work, and ensures they are properly compensated. Reviews all disciplinary actions filed on behalf of inmates and conducts hearings when necessary. Tracks and records all actions for statistical reporting. Supervises lower-level employees, including responsibilities such as hiring, training, performance evaluation, coaching, disciplinary actions, and terminations. 

DUTIES AND RESPONSIBILITIES

  • Supervise Inmate Services Coordinators and the Inmate Detail Services Coordinator.
  • Review all disciplinary actions filed on behalf of inmates; conduct hearings when necessary. Track and record all actions for statistical reporting.
  • Manage the workload of the Inmate Disciplinary Committee (IDC); schedule hearings within policy timeframes; work with inmates to arrange for witness statements; complete the IDC Hearing Disposition Form and ensure all required information is included.
  • Investigate, answer, and route grievances; track all grievance-related statistical data; review all inmate grievance files.
  • Prepare and develop written reports and statistical data to ensure compliance with accreditation agencies and Federal Consent Decrees.
  • Maintain and update the detail list to ensure all working inmates are current.
  • Conduct training for each academy class and provide in-service training to staff on disciplinary, grievance, and inmate work programs.
  • Recommend and assist in implementing goals and objectives; establish schedules and methods for delivering program services.
  • Evaluate incoming incident reports for completeness and timeliness.
  • Interpret policies and procedures to recommend or determine outcomes of inmate grievances.
  • Gather information regarding inmate grievances or incident reports using basic investigative procedures.


*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. 


MINIMUM QUALIFICATIONS

  • High School Diploma or GED.
  • Seven (7) years of work experience in Criminology, Psychology, Sociology, Counseling, or a related field.
  • One (1) year in a supervisory role involving increasing responsibility.

*Any equivalent combination of related education and/or experience may be considered for the above requirements. 


SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE



The offer of this Bernalillo County position requires compliance with the following:

  • Employee must successfully complete the post-offer employment medical examination and background investigation.
  • This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing.
  • Employee must comply with the safety guidelines of the County.
  • Employee must possess and maintain a New Mexico driver’s license.
  • Employee must complete required FEMA training(s) as assigned to position.


WORKING CONDITIONS

  • Most essential duties are performed indoors in a temperature-controlled environment.
  • Some duties may be performed outdoors, exposing the worker to natural weather conditions.
  • Worker may be exposed to intermittent noise and vibration, various fumes and odors, contagious diseases, and potentially hostile or dangerous situations.
  • Indoor work surfaces are typically even and may be carpeted or tiled; surfaces are generally dry and may include the use of stairs.
  • Outdoor surfaces may be even or uneven, wet or dry, and may involve inclines, hills, stairs, or ladders. Surfaces may include natural ground, asphalt, or concrete.
  • Work hazards may include those common to a correctional facility, such as elevated noise levels and situations that pose risks of serious bodily injury or other health hazards.
  • Employee may be required to work a flexible schedule, including evenings, weekends, or holidays.


EQUIPMENT, TOOLS, AND MATERIALS

  • Equipment commonly used includes telephones, computers, fax machines, typewriters, photocopiers, and pagers.
  • Worker may occasionally handle first aid and oxygen equipment.
  • Materials typically handled include a wide variety of forms, reports, paperwork, writing utensils, and standard office supplies.
Revision: 8/21/2025 1:40:29 PM