Bernalillo County is 1,160 square miles and is New Mexico’s most populous county with more than 676,000 residents. Bernalillo County government provides a wide range of public services to residents who live in Albuquerque, Los Ranchos and Tijeras with approximately 106,000 residents living in unincorporated areas of the county. Bernalillo County employs approximately 2,500 people and has an annual operating budget, capital investments and other funds of more than $1 billion. Elected officials include five county commissioners, assessor, clerk, probate judge, sheriff and treasurer.

Bernalillo County

Department of Human Resources

Job Descriptions

What does the red Zia symbol mean? The Zia sun symbol represent the four cardinal directions, the four seasons of the year, the four period of each day (morning, noon, evening, and night), and the four seasons of life (childhood, youth, middle age, and old age). The centre of the sun symbol stands for life itself. The yellow field with red symbol pays recognition to the Aragon Realm of the conquistadors and their homeland in Spain.
JCM217: Records Manager

Records Manager

Job Code
Grade
Bargaining Unit
JCM217
7
None
       
       
Salary
As Hourly
As Annual
61,339.00 - 77,043.00 - 96,866.00 USD Annual
$29.49 - $37.04 - $46.57
$61,339.00 - $77,043.00 - $96,866.00

POSITION SUMMARY



GENERAL SUMMARY
The Records Manager plans, directs, manages, assigns, and reviews the work of staff responsible for maintaining records and responding to public records requests. Oversees the development and implementation of records systems, imaging operations, and compliance with local, state, and federal laws. Works closely with attorneys to fulfill records requests for litigation. Coordinates records activities across departments, external agencies, and the public. Supervises staff, including hiring, training, performance evaluations, coaching, disciplinary actions, and terminations. Prepares and manages budgets, requests for proposals (RFPs), and resource planning for records management systems.

FUNCTIONAL AREA: METRO DETENTION CENTER
Manages all administrative and records functions within the Metro Detention Center, including oversight of corrections administrative supervisors, corrections technicians, and micrographics technicians. Oversees property room operations, booking processes, inmate records, and inmate accounts. Develops and maintains policies and procedures across five operational sections. Ensures compliance with applicable laws and supports the department with technical expertise, audits, and staff training.

GENERAL

DUTIES AND RESPONSIBILITIES

  • Coordinate all functions of the countywide records management system, including retention, storage, retrieval, and destruction in compliance with applicable laws.
  • Develop, recommend, and implement technologies that improve the efficiency of records and imaging systems.
  • Prepare and manage the department’s budget, including forecasting equipment and service needs.
  • Evaluate and plan short- and long-term imaging and records management strategies for county departments.
  • Consult with internal stakeholders to assess and implement imaging software and hardware.
  • Prepare RFPs, evaluate vendor proposals, and manage contracts for imaging and records services.
  • Supervise assigned staff and support activities to meet service availability goals.
  • Train internal and external staff and provide technical assistance on records systems.
  • Oversee project implementation, ensuring timely delivery and resource efficiency.
  • Perform other job-related duties as assigned.

FUNCTIONAL AREA

METRO DETENTION CENTER

  • Manage the Corrections Department’s records management system, including retention, retrieval, and compliance with laws and regulations.
  • Implement and oversee technology solutions for records and inmate data management.
  • Develop and maintain the inmate records process and policies related to the booking process, inmate accounts, and property room operations.
  • Supervise and train corrections and micrographics technicians; ensure quality control and file compliance.
  • Serve as the department liaison with courts and other criminal justice entities.
  • Audit and evaluate data collection, storage, and reporting systems.
  • Conduct compliance audits and prepare reports for internal and external stakeholders.
  • Maintain up-to-date inmate files and ensure timely response to records requests, including those related to litigation.
  • Ensure accurate, up-to-date documentation of policies and procedures.
  • Establish and maintain collaborative partnerships with staff, stakeholders, and community organizations.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. 

MINIMUM QUALIFICATIONS

  • High School Diploma or GED.
  • Seven (7) years of related work experience involving business administration, public administration, records management.
  • One (1) year in a supervisory position.

*Any equivalent combination of related education and/or experience may be considered for the above requirements. 


SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE



The offer of this Bernalillo County position requires compliance with the following:

  • Must successfully complete a post-offer medical exam and background check.
  • Must follow all County safety policies.
  • Must complete FEMA training as assigned.


WORKING CONDITIONS

  • Work is performed indoors in a temperature-controlled environment.
  • Work surfaces may be carpeted, tiled, or concrete.
  • Exposure to chemicals such as developer fluid, fixer, system cleaners, and denatured alcohol.
  • May work independently or with limited supervision.



EQUIPMENT, TOOLS, AND MATERIALS

  • Uses standard office and records equipment including telephones, computers, printers, photocopiers, fax machines, and calculators.
  • Handles files, reports, documents, and writing materials.
  • Operates specialized imaging and micrographics equipment including film processors, readers, duplicators, and cameras.

Revision: 9/1/2025 8:08:49 AM