DUTIES AND RESPONSIBILITIES
- Plan, organize, conduct, and evaluate training programs, seminars, and conferences for all levels of County employees.
- Identify training needs and set goals, objectives, and performance measures aligned with the County’s strategic plan.
- Monitor training milestones and goals while managing the approved training budget.
- Review, enhance, and update training programs and materials to improve engagement, learning outcomes, and relevance.
- Identify gaps in curriculum and update content accordingly.
- Manage access to training resources for employees, supervisors, and management.
- Oversee special training projects, allocate staffing, and manage customer expectations.
- Assess workforce development needs and create targeted programs to support staff growth.
- Apply best practices in workforce development, staying informed on current trends and requirements.
- Identify operational challenges and opportunities where training can improve performance.
- Develop and update training materials; evaluate the effectiveness of new and existing programs.
- Design and lead leadership development programs in alignment with County goals.
- Prepare and maintain reports and records on County training activities.
- Conduct training sessions and presentations using audiovisual and computer-assisted tools.
- Manage the County’s compliance training program, ensuring all mandatory training is delivered and completed.
- Select and manage external training providers; coordinate with vendors and third-party organizations.
- Oversee logistics for training sessions, including scheduling, registration, materials, and evaluations.
- Administer and manage the County’s training budget.
- Market training resources to employees and leadership, using various communication strategies.
- Promote process improvements and implement changes as identified.
- Coordinate and develop internal trainers to maximize County resources.
- Teach training methods to instructors and supervisors, and coach trainers for professional development.
- Evaluate training staff performance and provide timely, constructive feedback.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Business Administration, Public Administration, Education, Training, or a related field.
- Six (6) years of professional experience in education, training, or a closely related field, including experience as a trainer in a classroom-style setting.
- At least two (2) years of supervisory experience.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
SUPPLEMENTAL INFORMATION
SCREENING AND COMPLIANCE
The offer of this Bernalillo County position requires compliance with the following:- Employee successfully completes the post-offer medical examination and background investigation.
- Employee complies with the safety guidelines of the County.
- Employee completes required FEMA training(s) as assigned to the position.
- Employee completes required Supervisor classes if applicable.
WORKING CONDITIONS
- Employee performs essential job duties indoors in a temperature-controlled environment.
- Primary work surface is even, dry, and either carpeted or tiled.
- Employee works alone primarily, with or without directions, and works with a group or select team at times.
EQUIPMENT, TOOLS, AND MATERIALS
- Employee uses a telephone, VCR, projectors, calculator, computer, fax machine, and copy machine in the performance of essential job duties.
- Employee handles various forms of paperwork as part of the essential job duties.