Bernalillo County is 1,160 square miles and is New Mexico’s most populous county with more than 676,000 residents. Bernalillo County government provides a wide range of public services to residents who live in Albuquerque, Los Ranchos and Tijeras with approximately 106,000 residents living in unincorporated areas of the county. Bernalillo County employs approximately 2,500 people and has an annual operating budget, capital investments and other funds of more than $1 billion. Elected officials include five county commissioners, assessor, clerk, probate judge, sheriff and treasurer.

Bernalillo County

Department of Human Resources

Job Descriptions

What does the red Zia symbol mean? The Zia sun symbol represent the four cardinal directions, the four seasons of the year, the four period of each day (morning, noon, evening, and night), and the four seasons of life (childhood, youth, middle age, and old age). The centre of the sun symbol stands for life itself. The yellow field with red symbol pays recognition to the Aragon Realm of the conquistadors and their homeland in Spain.
JCM332: Transition Planning Services Manager

Transition Planning Services Manager

Job Code
Grade
Bargaining Unit
JCM332
8
None
       
       
Salary
As Hourly
As Annual
69,451.00 - 87,277.00 - 109,720.00 USD Annual
$33.39 - $41.96 - $52.75
$69,451.00 - $87,277.00 - $109,720.00

POSITION SUMMARY

The Transition Planning Services Manager oversees the Transition Planning and Re-entry Resource Center program to improve public safety and public health outcomes for individuals returning to the community from jail. Provides case management and transition planning services at the Metropolitan Detention Center (MDC) and after release. Manages service provider performance, ensures program compliance with laws and policies, measures outcomes, negotiates contracts, develops reports, and responds to agency inquiries. Supervises staff, including hiring, training, coaching, evaluating performance, and handling disciplinary actions.

DUTIES AND RESPONSIBILITIES

  • Administer and oversee the Transition Planning and Re-entry Resource Center program and manage contracted service providers.
  • Monitor and evaluate program elements and provider performance to ensure services meet the needs of the re-entry population.
  • Oversee transition planning at MDC, ensuring timely assessments, complete transition plans, and coordination with jail-based services and community partners.
  • Maintain a clean, welcoming Re-entry Resource Center that supports returning citizens.
  • Identify service gaps and design solutions by researching best practices, seeking funding, and engaging stakeholders.
  • Evaluate and improve case management and transition planning processes, policies, and procedures.
  • Build and maintain partnerships with stakeholders to reduce recidivism and improve access to medical, mental health, substance abuse treatment, and other critical services.
  • Monitor service quality, fidelity, and compliance; evaluate outcomes and recommend improvements.
  • Conduct research, analyze challenges, propose policies, and plan program enhancements.
  • Supervise County staff; guide contracted providers in staffing and oversight.
  • Collaborate with MDC, criminal justice agencies, providers, and other entities to improve program operations and contribute to broader system improvements.
  • Define services for RFIs, RFPs, and contracts; manage contract compliance in line with procurement policies.
  • Explore and plan for the adoption of best practices, funding opportunities, and program expansions.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. 

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in Social Work, Counseling, Human Services, Public Administration, Public Health, Sociology, or a related field.
  • Six (6) years of work experience in social services related programs, psychology, social work, probation/parole, or a related field.
  • Two (2) years in a managerial role.

*Any equivalent combination of related education and/or experience may be considered for the above requirements. 


SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE



The offer of this Bernalillo County position requires compliance with the following:

  • Successful completion of a post-offer medical examination and background investigation.
  • Compliance with all County safety guidelines.
  • Completion of required FEMA trainings assigned to the position.
  • Completion of required supervisor training, if applicable.
  • A valid New Mexico driver’s license by the date of hire, and maintenance of a valid license throughout employment.



WORKING CONDITIONS

  • Frequently works independently, with or without direct supervision.
  • May require flexible work hours.
  • Occasionally works inside a correctional facility, requiring orientation and safety training.



EQUIPMENT, TOOLS, AND MATERIALS

  • Uses standard office equipment, including a vehicle, telephone, computer, copier, and fax machine.
  • Handles files, reports, forms, and various office supplies in the performance of duties.

Revision: 8/21/2025 1:40:29 PM