DUTIES AND RESPONSIBILITIES
- Facilitate lease renewal and tenant application process
- Manage rent collection, delinquencies, late notices and evictions
- Oversee and approve expenditures and assist in preparation of annual budget
- Effectively manage maintenance technician(s) including hiring, training, delegating, evaluating, coaching and performance management
- Facilitate inspections, maintenance, repairs, upgrades, and property cleanliness
- Conduct periodic apartment inspections
- Report on observed tenant activity, property conditions, safety issues and traffic issues.
- Coordinate with maintenance staff and contractors for repairs and upgrades
- Address and resolve emergencies.
- Manages expenditures and assists in preparation of annual budget
- Oversee on-site capital improvements, obtaining bids and submitting work requests
- Collaborate with management to prepare goals, implement directives, and communicate building and tenancy needs.
- As directed, attend meetings with appropriate agencies and government entities.
- Regularly communicate with tenants as a group on an as-needed basis.
- Prepare monthly calendars and newsletters for distribution to the tenants.
- Assist in organizing activities for the tenants.
- Ensure compliance with applicable housing agencies
- Work with leadership to develop policies and procedures that are compliant with the New Mexico landlord-tenant law, outlined in the Uniform Owner-Resident Relations Act (NMSA 47-8-1 to 47-8-52).
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Business Administration, Real Estate, Social Work, or a related field.
- Six (6) years of experience in Housing and Urban Development (HUD), real estate, building construction technology, or property management.
- Two (2) years of supervisory experience.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
SUPPLEMENTAL INFORMATION
ADDITIONAL REQUIREMENTS
- Fair Housing certification within 90 days of hire.
- Real Estate license with Property Management Endorsement from the New Mexico Real Estate commission within 6 months of hire.
- Certified Occupancy Specialist from the National Center for Housing Management (NCHM) or able to obtain Certification prior to completion of probation.
PREFERENCES
- Experience working with Project Based (Section 8 - The housing assistance payments program that implements Section 8 of the United States Housing Act of 1937.) HUD, Tax Credit (Section 42), and Bond subsidized housing programs depending on property
- HUD & LIHTC experience
- Computer proficiency in Microsoft Word, Excel, and Outlook as well as knowledge of Real Page operating experience preferred.
- Bilingual – English / Spanish
SCREENING AND COMPLIANCE
The offer of this Bernalillo County position requires compliance with the following: - Employee must successfully complete the post-offer employment medical examination and background investigation.
- Employee must comply with the safety guidelines of the County.
- Employee must complete required FEMA training(s) as assigned to position.
- Employee must complete required Supervisor classes if applicable.
- This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing.
WORKING CONDITIONS
- Work primarily alone, with or without direct supervision.
- May be required to work evenings, weekends and holidays
- Perform duties both indoors (approximately 80%) and outdoors (approximately 20%).
- Indoor duties are performed in a temperature-controlled environment.
- Outdoor duties expose the worker to natural weather conditions.
- Indoor duties are performed on even surfaces, which may be carpeted or tiled.
- May involve climbing and descending staircases.
- Outdoor surfaces may include natural ground, asphalt, or concrete.
- May encounter stressful environment and/or hostile situations.
EQUIPMENT, TOOLS, AND MATERIALS
- Uses office equipment such as a telephone, calculator, copy machine, and fax machine.
- Handles files, forms, reports, clipboards, manuals, books, and various basic office supplies.
- Operates a County vehicle to travel between sites throughout the County.