DUTIES AND RESPONSIBILITIES
FUNCTIONAL AREAS
ADMINISTRATIVE
- Develop and enforce protocols to uphold high professional standards across all administrative functions.
- Conduct assessments and audits to monitor adherence to ethical and professional standards.
- Ensure compliance with PREA standards, lead investigations, and coordinate PREA training.
- Oversee the inmate grievance and disciplinary appeal process to ensure fairness and policy compliance.
- Manage the development of inmate-focused social service programs such as counseling, rehabilitation, and vocational training.
- Collaborate with external partners to support inmate reentry and rehabilitation efforts.
- Oversee classification procedures to ensure accurate custody assignments based on risk and needs.
- Lead investigations into staff and inmate misconduct, ensuring impartiality and documentation.
- Develop and update departmental policies to reflect current laws and best practices.
- Train staff on policy changes and assess impact to recommend improvements.
- Maintain confidentiality of sensitive and/or confidential records, documents, and decisions.
- Perform other duties as assigned depending on operational needs.
OPERATIONS
- Assist the Deputy Warden with the daily management of all operational service areas.
- Ensure compliance with schedules, policies, and procedures across operational departments.
- Quickly resolve staffing, logistical, or security issues as they arise.
- Supervise staff in multiple units, including transportation, CERT, Honor Guard, and healthcare.
- Oversee fleet operations, ensuring maintenance and transport scheduling.
- Coordinate and monitor inmate transportation and ensure adherence to safety protocols.
- Ensure inmates receive proper medical and mental health care through operational support.
- Support and coordinate CERT activities, including training and emergency deployment readiness.
- Oversee K9 and Honor Guard units and ensure operational preparedness.
- Lead recruitment efforts and new hire orientation in collaboration with HR.
- Oversee the Peer Support Program and support staff mental health and well-being.
- Serve as an incident commander or support lead during facility emergencies.
- Monitor and ensure compliance with institutional, state, and federal standards.
- Provide daily briefings and reports to the Deputy Warden on operational status.
- Lead inspections and audits to maintain safety and quality standards.
- Conduct operational meetings and foster clear communication and collaboration among departments.
- Coordinate and schedule staff shifts to ensure proper coverage.
- Maintain confidentiality of sensitive and/or confidential records, documents, and decisions.
- Perform other duties as assigned depending on operational needs.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Criminal Justice, Social Science, Public Administration, Business Administration, or a related field.
- Seven (7) years of work experience involving increasing responsibility in the corrections field.
- Two (2) years in a managerial role.
- Experience with tactical units such as CERT, K9 operations, and emergency response is preferred.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
SUPPLEMENTAL INFORMATION
SCREENING AND COMPLIANCE
The offer of this Bernalillo County position requires compliance with the following:
- Offer of employment is contingent upon successful completion of a post-offer medical examination and background investigation.
- This is a safety-sensitive position. Employment is subject to pre-employment and random drug testing in compliance with federal and state regulations regarding alcohol and drug use.
- Employee must follow all County safety guidelines.
- Employee must possess a valid New Mexico driver’s license by the date of hire and maintain it while employed in this position.
- Employee must complete FEMA training(s) as assigned.
- Employee must complete required supervisory training, if applicable.
WORKING CONDITIONS
- Most duties are performed indoors in a temperature-controlled environment.
- Some duties are performed outdoors, exposing the employee to varying weather conditions.
- Employee may be exposed to intermittent noise, vibration, odors, fumes, contagious diseases, and potentially hostile or dangerous situations.
- Indoor surfaces are generally flat and may be carpeted or tiled.
- Indoor environments may involve stairs.
- Outdoor surfaces may be flat or uneven, and may be dry or wet.
- Outdoor work may involve stairs, ladders, hills, or inclines.
- Surfaces encountered outdoors may include natural ground, asphalt, or concrete.
- Employee must be available for on-call duty during emergencies.
- Job hazards include high stress and operating a vehicle.
EQUIPMENT, TOOLS, AND MATERIALS
- Regularly uses telephones, computers, fax machines, photocopiers, two-way radios, and pagers for administrative tasks.
- May use security and restraint equipment, mace, and firearms, depending on assignment.
- May use first aid kits, oxygen tanks, fire extinguishers, and other emergency safety equipment as needed.
- Operates a County vehicle as assigned.
- Handles a variety of paperwork, reports, writing tools, forms, and general office supplies.