DUTIES AND RESPONSIBILITIES
- Provide high-level administrative support for risk management programs and projects.
- Direct and coordinate the actions of assigned Risk Management claims sections to ensure efficiency, effectiveness, and compliance with industry best practices.
- Conduct fiscal impact and cost/benefit analyses; implement continuous improvement initiatives in claims, subrogation, and risk and safety programs.
- Ensure compliance with federal, state, and local regulations, as well as internal policies related to risk management.
- Develop, review, and update policies, procedures, rules, and regulations for departmental operations.
- Research, prepare, and submit reports that address County needs and priorities; coordinate countywide efforts related to risk management.
- Oversee the preparation of agenda items and represent the department before the County Commission and other entities.
- Ensure effective operations within assigned sections to enhance service delivery to County employees and the community.
- Assist with reviewing and approving commercial insurance programs, including applications, claims handling, certificates of insurance, and training.
- Provide oversight of insurance tracking systems and ensure staff are trained in related procedures.
- Serve as acting Director in the absence of the Director of Risk Management.
- Ensure the development, communication, training, and implementation of the Department’s Emergency Operations Plan (EOP); assign roles and ensure execution of emergency procedures for employee and public safety.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Public Administration, Business Administration, or a related field.
- Nine (9) years of work experience in Risk Management.
- Four (4) of those years in the insurance industry.
- Two (2) years in a managerial role.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
SUPPLEMENTAL INFORMATION
PREFERENCES
Experience includes work in claims, underwriting, and insurance coverage lines.
SCREENING AND COMPLIANCE
The offer of this Bernalillo County position requires compliance with the following:- Successfully complete a post-offer medical examination and background investigation.
- Comply with all County safety guidelines.
- Possess a valid New Mexico driver’s license by the date of employment and maintain it while employed in this position.
- Complete required FEMA training(s) as assigned.
- Complete required supervisor training, if applicable.
WORKING CONDITIONS
- Most duties are performed indoors in a temperature-controlled environment.
- Some duties may be performed outdoors with exposure to natural weather conditions.
- Indoor work surfaces are typically even and may be carpeted or tiled.
- Stairs may be used in indoor work environments.
- Outdoor surfaces may be even or uneven, wet or dry, and may include asphalt, concrete, or natural ground
EQUIPMENT, TOOLS, AND MATERIALS
- Regularly uses standard office equipment such as a telephone, computer, copy machine.
- Handles files, forms, reports, various documents, and a range of basic office supplies in the performance of essential duties.
- Uses first aid kits, oxygen equipment, fire extinguishers, and other safety equipment as needed.
- Operates a County vehicle as assigned.
- Works with a variety of administrative materials including paperwork, reports, writing instruments, and other standard office supplies.