DUTIES AND RESPONSIBILITIES
FUNCTIONAL AREA
BEHAVIORAL HEALTH
Oversee internal and contracted behavioral health services, including program operations, compliance, and service delivery standards.
Direct program planning, policy development, and contract administration, including preparation, monitoring, evaluation, and compliance.
Manage departmental goals, objectives, and procedures; lead performance management, data collection, and process improvements.
Monitor quality standards, accreditation requirements, and compliance measures.
Coordinate with the Department of Operational Supports on strategic planning and reporting.
Analyze program data and prepare reports for stakeholders.
Establish and monitor service levels, staffing, and resource allocation.
Lead special projects such as proposals, evaluations, and compliance reviews.
Respond to complex inquiries and provide technical guidance on program management.
Build partnerships with providers, community groups, and government agencies to strengthen behavioral health services.
Represent the Department in committees, task forces, and public forums; prepare and deliver presentations.
Supervise, train, and evaluate staff; participate in hiring, employee development, and corrective actions.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
COUNTY MANAGER - POLICY & BUDGET
Research, analyze, and recommend policies that advance the County’s strategic priorities.
Draft, review, and monitor legislation, regulations, and county initiatives impacting operations and services.
Provide policy briefings and recommendations to the Chief of Staff, County Manager, Executive Team and elected officials.
Oversee the budget office in the preparation, coordination, and administration of the County’s annual budget in alignment with County priorities.
Oversee long-term financial planning and forecasting to ensure fiscal sustainability.
Lead a team to provide analysis of budget requests, program expenditures, and funding proposals to support evidence-based decisions.
Ensure transparency and accountability in budget reporting and public communication.
Develop and oversee countywide continuous improvement strategies to streamline processes, eliminate redundancies, and enhance service delivery.
Lead performance management systems that track outcomes, improve accountability, and support evidence-based decision-making.
Foster a culture of innovation, efficiency, and organizational excellence across all county departments.
Support intergovernmental and stakeholder engagement to advance county policy priorities.
Represent the Bernalillo County in policy discussions with community groups, regional partners, and other jurisdictions.
Assist in communication strategies that ensure transparency and accessibility of county initiatives.
Collaborate with the COO and department directors and staff to ensure policies are implemented effectively.
Identify opportunities for cross-departmental collaboration and alignment with county goals.
Serve as a thought leader on best practices in policy, governance, and organizational improvement.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
HOUSING
Oversee planning and implementation of affordable and mixed-income housing projects.
Form public-private partnerships and joint ventures to expand development capacity.
Identify and secure federal, state, local, and philanthropic funding sources.
Conduct financial analysis and evaluate development feasibility and performance.
Advise senior leadership on housing strategy, fiscal impact, and investment options.
Oversee entitlement, zoning, and regulatory processes for housing developments.
Coordinate with legal, architectural, and construction teams to ensure compliance.
Work with internal departments to streamline project delivery and approvals.
Develop departmental procedures aligned with County policies and regulations.
Build relationships with developers, nonprofit partners, and community groups.
Represent housing initiatives in public meetings and briefings.
Provide updates and recommendations to the County Commission.
Monitor countywide housing needs and recommend strategic priorities.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
EMERGENCY COMMUNICATIONS
Promote and administer Emergency Communications programs.
Lead development and training for the department’s Emergency Operations Plan (EOP).
Coordinate communication operations across jurisdictions and agencies.
Foster staff engagement and collaborative work environments.
Inform stakeholders about system operations and updates.
Prepare and manage the department’s budget.
Monitor expenditures and ensure fiscal compliance.
Optimize use of departmental resources and budgets.
Build relationships with internal departments, emergency services, and community groups.
Attend public meetings and assess legislative impact.
Implement new programs and improve current services.
Manage departmental resources, including facilities and technology.
Ensure high-quality service delivery and performance.
Handle sensitive or confidential information appropriately.
Perform other duties as required.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
HOUSING
Oversee all housing activities, programs, and services.
Advise County Commissioners on policy and program development.
Analyze systems and procedures for improvement.
Review agendas and reports for County Commission meetings.
Maintain financial records and oversee grant and lease management.
Supervise, train, and evaluate agency staff.
Implement policies adopted by the County Commission.
Represent the Housing Department in professional and community settings.
Establish partnerships with community groups and agencies.
Apply knowledge of HUD programs including Section 8, FSS, Homeownership, and VASH.
Manage Housing Agency Budgets, including Housing Choice Vouchers.
Ensure timely HUD submissions of required plans and reports.
Research and pursue new funding opportunities.
Lead development and training for the department’s Emergency Operations Plan (EOP).
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
PROCUREMENT AND BUSINESS SERVICES
Develop and oversee goals, policies, and procedures for department operations.
Monitor economic and industry trends to guide decision-making.
Ensure compliance with County, state, and federal laws.
Manage Inventory Warehouse, Printing and Graphics operations.
Prepare budgets and conduct cost analyses.
Prepare and reconcile department reports.
Analyze legislation and prepare position statements.
Review and approve expenditures and capital purchases.
Negotiate with vendors to improve costs and services.
Contribute to personnel procedures and serve on committees as needed.
Supervise staff performance, training, hiring, and discipline.
Respond to customer inquiries and stay informed on industry trends.
Lead development and training for the department’s Emergency Operations Plan (EOP).
Maintain confidentiality of sensitive records and information.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
YOUTH SERVICES CENTER
Manage and develop facility policies and procedures.
Ensure compliance with state and ACA standards.
Prepare and justify the department’s annual budget.
Prepare official reports and documentation.
Ensure legal compliance for all residents.
Oversee medical, mental health, and psychiatric care for residents.
Promote safe and humane treatment of all residents.
Recommend long-term goals and performance measures.
Maintain open communication with internal and external partners.
Lead development and training for the department’s Emergency Operations Plan (EOP).
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
GENERAL
Bachelor’s degree in Business Administration, Criminology, Management, Public Administration, Public Policy, Political Science, Psychology, or a related field.
Eleven (11) years of work experience involving operational management.
Four (4) years in a managerial role.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
BEHAVIORAL HEALTH
Bachelor’s degree in Social Work, Public Health, Healthcare, Sociology, Psychology, Public Administration, or a related field.
Eleven (11) years of work experience involving operational management.
Four (4) years in a managerial role.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
COUNTY MANAGER - POLICY & BUDGET
- Master’s degree in Public Administration, Public Policy, Political Science, Business Administration, or related field; OR equivalent combination of education and experience.
- Seven (7) years of progressively responsible experience in public policy, government affairs, or organizational performance management.
- Demonstrated experience in operations excellence, continuous improvement, or organizational development.
- Strong knowledge of local government functions, legislative processes, and policy research.
ECONOMIC DEVELOPMENT
Bachelor’s degree in Urban Planning, Public Administration, Business Administration, Real Estate Development, Finance, Architecture, Civil Engineering, or a related field.
Eleven (11) years of progressively responsible experience in housing development, real estate finance, or urban development.
Four (4) years of supervisory or program management experience in a complex public, private, or nonprofit development environment.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
EMERGENCY COMMUNCICATIONS
Bachelor's degree in Communications, Emergency Management, Public Administration, Business Administration or a related field.
Eleven (11) years of work experience in Emergency Management, Project Management related to communications systems, Public Safety Dispatching, E9-1-1, and 700 MHz radio communications, and/or microwave communications.
Four (4) years in a managerial role.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
HOUSING
Bachelor’s degree in Business Administration, Management, Public Administration, Real Estate, Social Science or a related field.
Eleven (11) years of work experience involving operational management.
Four (4) years in a managerial role.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
SUPPLEMENTAL INFORMATION
KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES
Strategic thinking and problem-solving.
Policy analysis and development.
Leadership and team collaboration.
Process improvement and performance measurement.
Exceptional communication and presentation skills.
Ability to navigate politically sensitive and high-profile issues.
ADDITIONAL REQUIREMENTS
COUNTY MANAGER
Experience in county or municipal government at a leadership level.
Certification in performance excellence frameworks, or process improvement methodologies.
Proven ability to lead cross-functional teams and manage complex initiatives.
PROCUREMENT AND BUSINESS SERVICES
PREFERRED QUALIFICATIONS
BEHAVIORAL HEALTH
Master’s degree in Social Work, Public Health, Healthcare, Sociology, Psychology, Public Administration, or a related field.
ECONOMIC DEVELOPMENT
Master’s degree in Public Policy, Urban Planning, Real Estate Finance, Economic Development, or a related field.
SCREENING AND COMPLIANCE
Successfully complete the post-offer employment medical examination and background investigation.
Comply with County safety guidelines.
Possess a valid New Mexico driver’s license by the date of employment and maintain it while in this position.
Complete required FEMA training(s) as assigned to the position.
Complete required Supervisor classes, if applicable.
Possess a valid New Mexico driver’s license by the employment date, or obtain within 90 days of hire, and maintain it while employed in this position.
WORKING CONDITIONS
Most essential duties are performed indoors.
Work takes place in a temperature-controlled environment.
Duties are performed on an even surface, typically carpeted or tiled, and generally dry.
Duties may occasionally be performed outdoors, where the employee may be exposed to weather conditions, uneven surfaces, or construction environments.
EQUIPMENT, TOOLS, AND MATERIALS
Equipment commonly used includes a telephone, computer, and copy machine.
Materials handled include files, smart boards, markers, forms, reports, various paperwork, and a wide variety of basic office supplies.
May operate a County vehicle as assigned.