Bernalillo County is 1,160 square miles and is New Mexico’s most populous county with more than 676,000 residents. Bernalillo County government provides a wide range of public services to residents who live in Albuquerque, Los Ranchos and Tijeras with approximately 106,000 residents living in unincorporated areas of the county. Bernalillo County employs approximately 2,500 people and has an annual operating budget, capital investments and other funds of more than $1 billion. Elected officials include five county commissioners, assessor, clerk, probate judge, sheriff and treasurer.

Bernalillo County

Department of Human Resources

Job Descriptions

What does the red Zia symbol mean? The Zia sun symbol represent the four cardinal directions, the four seasons of the year, the four period of each day (morning, noon, evening, and night), and the four seasons of life (childhood, youth, middle age, and old age). The centre of the sun symbol stands for life itself. The yellow field with red symbol pays recognition to the Aragon Realm of the conquistadors and their homeland in Spain.
JCP245: Workforce Analyst

Workforce Analyst

Job Code
Grade
Bargaining Unit
JCP245
6
None
       
       
Hourly
As Hourly
As Annual
25.97 - 32.63 - 41.04 USD Hourly
$25.97 - $32.63 - $41.04
$54,017.60 - $67,870.40 - $85,363.20

POSITION SUMMARY

The Workforce Analyst performs technical and complex duties related to workforce scheduling and roster systems. Serves as the primary point of contact for all scheduling system entries, ensuring data is accurately entered, maintained, and validated to support effective management reporting. Monitors scheduling data in alignment with policies, procedures, and departmental guidelines. Supports 24/7 departmental operations, including shift work, extended hours, on-call coverage, and weekend schedules as required by business needs.

DUTIES AND RESPONSIBILITIES

  • Serve as the primary contact for all scheduling and roster system entries, including leave notifications, emergency backfill requests, and tracking roster assignments.
  • Receive and process workforce leave notifications via phone or electronic communication while maintaining confidentiality and discretion.
  • Enter and audit workforce data to ensure timely and accurate reporting in accordance with applicable policies and guidelines.
  • Analyze and report on scheduling vacancies, including short-term and long-term gaps, and provide timely updates to management.
  • Prepare and publish accurate reports to support oversight of overtime, absences, and staffing levels.
  • Verify and reconcile leave accruals and other related workforce data.
  • Draft reports, memorandums, and correspondence for supervisor review and approval.
  • Handle sensitive and confidential records and information with discretion and in accordance with confidentiality requirements.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. 


MINIMUM QUALIFICATIONS

  • Bachelor’s degree in Business Management, Business Administration, Public Administration, or a related field.
  • Two (2) years of progressive administrative work experience relating to data analysis, report development or overall department operations.

*Any equivalent combination of related education and/or experience may be considered for the above requirements. 


SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE


The offer of this Bernalillo County position requires compliance with the following:

  • Complete the post-offer employment medical examination and maybe a background investigation.
  • Comply with the safety guidelines of the County.
  • This position supports a twenty-four hour/seven days a week departments; shiftwork will be required and schedules may vary to include extended or on call hours and weekends.
  • Schedules hours and workdays may vary dependent upon departments’ business needs.


WORKING CONDITIONS

  • All essential duties are performed indoors.
  • Duties are performed in a temperature controlled environment.
  • Duties are performed on an even surface, which may be carpeted or tile.
  • Working surface is typically dry.
  • Worker often works alone both with and without directions from supervisor.


EQUIPMENT, TOOLS, AND MATERIALS

  • Equipment typically used in the performance of office duties includes telephone, computer, printer, and copy machine.
  • Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.


FUNCTIONAL ANALYSIS

**NOTE: You are not required to disclose information about physical or mental limitations that you believe will not interfere with your capability to do the job. On the other hand, if you want the employer to consider special arrangements to accommodate a physical or mental impairment, you may identify that impairment in the space provided and suggest the kind of accommodation that you believe would be appropriate.

MENTAL FUNCTIONS

1. Must be able to use reason and judgment in performing duties and responsibilities.
2. Must be able to organize and prioritize numerous tasks for self and for others.
3. Must be able to analyze data, procedures and make recommendations.

PHYSICAL FUNCTIONS

1. Work is primarily sedentary, with opportunities to stand/walk as needed typically being available throughout the workday.
2. Must be able to bend at the waist and twist/rotate occasionally.
3. Must be able to work with arms bent or extended away from body or overhead and be able to push/pull with arms as needed.
4. Must be able to crouch and kneel occasionally.
5. Must be able to use hands and fingers in order to grasp/manipulate various equipment and materials needed to perform duties and responsibilities.
6. Must be able to coordinate use of hands and eyes in operation of equipment such as calculator, telephone, keyboard and computer.
Revision: 8/21/2025 1:40:29 PM