Bernalillo County is 1,160 square miles and is New Mexico’s most populous county with more than 676,000 residents. Bernalillo County government provides a wide range of public services to residents who live in Albuquerque, Los Ranchos and Tijeras with approximately 106,000 residents living in unincorporated areas of the county. Bernalillo County employs approximately 2,500 people and has an annual operating budget, capital investments and other funds of more than $1 billion. Elected officials include five county commissioners, assessor, clerk, probate judge, sheriff and treasurer.

Bernalillo County

Department of Human Resources

Job Descriptions

What does the red Zia symbol mean? The Zia sun symbol represent the four cardinal directions, the four seasons of the year, the four period of each day (morning, noon, evening, and night), and the four seasons of life (childhood, youth, middle age, and old age). The centre of the sun symbol stands for life itself. The yellow field with red symbol pays recognition to the Aragon Realm of the conquistadors and their homeland in Spain.
JCP250: Investigator

Investigator

Job Code
Grade
Bargaining Unit
JCP250
6
None
       
       
Hourly
As Hourly
As Annual
25.97 - 32.63 - 41.04 USD Hourly
$25.97 - $32.63 - $41.04
$54,017.60 - $67,870.40 - $85,363.20

POSITION SUMMARY

The Investigator performs duties related to the investigation, administration, and review of inmate disciplinary reports submitted by corrections staff at the Metropolitan Detention Center (MDC). Schedules hearings, prepares reports, and makes recommendations for sanctions based on investigative findings. Maintains the security of records associated with these processes. Ensures dispositions are delivered and assists with the processing of inmate grievances.

DUTIES AND RESPONSIBILITIES

  • Determine the scope, timing, and direction of investigations. Serve as chair of the hearing committee for a specified disciplinary caseload.
  • Make recommendations for sanctions based on committee findings from investigations.
  • Obtain facts and statements from complainants, witnesses, and accused individuals.
  • Gather evidence, coordinate testimony reviews, and interview witnesses.
  • Read, understand, and comply with all MDC policies and procedures. Serve as a subject-matter expert on MDC policies and procedures related to inmate discipline and grievances.
  • Receive, document, review, and investigate all Inmate Disciplinary Reports submitted by MDC staff. Clarify any questionable reports.
  • Complete Inmate Disciplinary Reports by conducting investigations in accordance with court-ordered negotiated policies.
  • Schedule hearings in compliance with court-ordered negotiated policy requirements.
  • Ensure applicable MDC staff receive copies of the disposition(s) to support compliance with assigned sanctions.
  • Ensure disposition delivery and proper advisement of appeal rights in accordance with court-ordered negotiated policy.
  • Ensure MDC staff apply hearing sanctions correctly and in accordance with court-ordered negotiated policies.
  • Assist with the investigation, response, and routing of inmate grievances. Track statistical data and review all inmate grievance files.
  • Enter, cancel, and modify reports detailing investigation findings in applicable electronic data entry and records management systems with a high degree of accuracy.
  • Process and file all incoming documentation. Maintain records in accordance with established records management rules and regulations.
  • Collect, prepare, and review data for statistical purposes and generate reports as directed.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. 


MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Criminal Justice, Public Administration, Business Administration, or related field.
  • Two (2) years of work experience conducting investigations.

*Any equivalent combination of related education and/or experience may be considered for the above requirements.


SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE


The offer of this Bernalillo County position requires compliance with the following:

  • Employee must successfully complete the post-offer employment medical examination and background investigation.
  • This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing.
  • Employee must comply with the safety guidelines of the County.
  • Employee must complete the required FEMA training(s) as assigned to the position.


WORKING CONDITIONS

  • Duties are performed in a temperature-controlled environment.
  • Duties are performed on an even surface, which may be carpeted or tiled. The working surface is typically dry.
  • Worker often works alone, both with and without directions from a supervisor.


EQUIPMENT, TOOLS, AND MATERIALS

  • Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.
Revision: 8/21/2025 1:40:29 PM