DUTIES AND RESPONSIBILITIES
- Assist departments and divisions in analyzing, manipulating, and processing data.
- Assist stakeholders in identifying business problems or management objectives that can be addressed through data analysis.
- Gather and organize information on problems or procedures.
- Clean and manipulate raw data using statistical software.
- Analyze, extract, and interpret qualitative and quantitative data to identify key metrics.
- Transform raw data into meaningful, actionable information.
- Create graphs, charts, and other visualizations to convey the results of data analysis using specialized software.
- Deliver oral and written presentations of the results of mathematical modeling and data analysis to management and other end users. Develop meaningful reports for divisions and departments.
- Communicate technical and functional specifications, test and validate data, address issues with departmental subject matter experts, and facilitate project status meetings.
- Identify relationships, trends, and other factors that could affect research results.
- Research and analyze industry standards and leading organizations to evaluate their programs.
- Provide training to departments and divisions as needed.
- Perform other job-related duties as assigned.
OPERATIONS EXCELLENCE OFFICE FUNCTIONAL AREA
- Assist departments and divisions through the performance management program by helping develop missions, defining services, and creating measures that align with strategic plan goals and fiscal resources.
- Analyze, extract, and interpret qualitative and quantitative data to identify key metrics and transform raw data into meaningful, actionable information.
- Facilitate discussions with executive leadership, directors, and subject matter experts (SMEs) to review all aspects of performance management, including trends, results, and the measurement of operational processes, ensuring data integrity.
- Work with division and department management and SMEs to evaluate performance management efforts, focusing on trends, results, and the accuracy of operational data.
- Foster relationships with assigned executive leadership and departmental SMEs to promote a collaborative approach to working with divisions and departments.
- Implement and manage transparency and reporting systems that track financial and operational data for internal and public use, analyzing patterns and trends in complex, multivariable data sets.
- Develop visually impactful dashboards by creating data rules, building file frameworks, generating report views to address analysis questions, and training users to improve system utilization.
- Design and manage databases, tools, queries, and reports for analyzing, summarizing, and collecting data.
- Design, build, and edit departmental performance web pages that support strategic planning and performance management efforts.
- Assist divisions and departments by recommending changes to webpages, creating project plans and status checklists, and developing quality assurance methods to ensure accurate and complete data.
- Communicate technical and functional specifications, test and validate data, address issues with departmental SMEs, and facilitate project status meetings.
- Research and analyze industry standards and leading organizations to evaluate their programs and adapt exemplary approaches to performance management and strategic planning.
- Collaborate with peer cities, counties, and government organizations to provide comparative data and benchmarking for performance measures and share lessons learned.
- Provide training to countywide departments and divisions on the performance management program, transparency initiatives, and strategic plans, and assist other departments as needed.
- Perform other job-related duties as assigned.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
- Bachelor’s Degree in Business Administration or related field.
- Five (5) years of work experience in areas of developing management tools, conducting research and data analysis/reporting, or process improvement.
*Any equivalent combination related to education and/or experience may be considered for the above requirements.
ADDITIONAL REQUIREMENTS
- The offer of this Bernalillo County position requires compliance with the following:
- Employee must successfully complete the post-offer employment medical examination and background.
- Employee must comply with the safety guidelines of the County.
- Employee must complete the required FEMA training(s) as assigned to the position.
WORKING CONDITIONS
- All essential duties are performed indoors.
- Duties are performed in a temperature-controlled environment.
- Duties are performed on an even surface, which may be carpeted or tiled. The working surface is typically dry.
- Often works alone, both with and without direction from a supervisor.
EQUIPMENT, TOOLS, AND MATERIALS
- Equipment typically used in the performance of office duties includes a telephone, a computer terminal, a computer printer, a computer keyboard, a typewriter, a photocopy machine, a fax machine, and a calculator.
- Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.
FUNCTIONAL ANALYSIS
**NOTE: You are not required to disclose information about physical or mental limitations that you believe will not interfere with your capability to do the job. On the other hand, if you want the employer to consider special arrangements to accommodate a physical or mental impairment, you may identify that impairment in the space provided and suggest the kind of accommodation that you believe would be appropriate.
MENTAL FUNCTIONS
- Must be able to use reason and judgment in performing duties and responsibilities.
- Must be able to organize and prioritize numerous tasks for self and for others.
- Must be able to analyze procedures and make recommendations.
PHYSICAL FUNCTIONS
- Work is primarily sedentary, with opportunities to stand/walk as needed typically being available throughout the workday.
- Must be able to bend at the waist and twist/rotate occasionally.
- Must be able to work with arms bent or extended away from the body or overhead, and be able to push/pull with arms as needed.
- Must be able to crouch and kneel occasionally.
- Must be able to use hands and fingers in order to grasp/manipulate various equipment and materials needed to perform duties and responsibilities.
- Must be able to coordinate the use of hands and eyes in the operation of equipment such as a telephone, typewriter, and computer.