DUTIES AND RESPONSIBILITIES
1. Conduct detailed research on property tax information for taxpayer problems, court cases, condemnation suits and other research projects. Communicate findings to taxpayers and/or prepare reports for department administration.
2. Maintain files and documents containing taxpayer information.
3. Responsible for receiving, accounting, and recording payment transactions relative to property tax receipts from individual taxpayers and mortgage companies, and miscellaneous payments received from other County departments.
4. Monitor and verify source documents in processing tax and miscellaneous payments.
5. Respond to tax roll and tax related questions from other County employees or the public both orally and in writing.
6. Calculate interest and penalty charges on delinquent accounts.
7. Review and verify entries and information on data processing printouts.
8. Perform clerical and microfilming tasks in support of the department as required.
9. Provide support for the various customer service functions within the department.
10. Perform other job related duties as required or assigned.
*The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.
MINIMUM QUALIFICATIONS
High School Diploma or GED, and office/clerical work experience, including customer service or basic computer experience.
ADDITIONAL REQUIREMENTS
The offer of this Bernalillo County position requires compliance with the following:
1. Employee must successfully complete the post-offer employment medical examination and background investigation.
2. Employee must comply with the safety guidelines of the County.
WORKING CONDITIONS
1. All essential duties are performed indoors.
2. Duties are performed in a temperature-controlled environment.
3. Duties are performed on an even surface, which may be carpeted or tile. Working surface is typically dry.
4. Worker often works alone both with or without directions from supervisor.
EQUIPMENT, TOOLS, AND MATERIALS
1. Equipment typically used in the performance of office duties include telephone, computer, typewriter, photocopy machine, fax machine, microfilm equipment, calculator, and item processing machine.
2. Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.
FUNCTIONAL ANALYSIS
**NOTE: You are not required to disclose information about physical or mental limitations that you believe will not interfere with your capability to do the job. On the other hand, if you want the employer to consider special arrangements to accommodate a physical or mental impairment, you may identify that impairment in the space provided and suggest the kind of accommodation that you believe would be appropriate.
MENTAL FUNCTIONS
1. Must be able to type correspondence and reports with proper format, punctuation, spelling and grammar.
2. Must be able to use reason and judgment in performing duties and responsibilities.
3. Must be able to organize and prioritize numerous tasks.
4. Must be able to apply math skills to various functions concerning the payment of taxes.
PHYSICAL FUNCTIONS
1. Work is primarily sedentary, with opportunities to stand/walk as needed typically being available throughout the workday.
2. Must be able to bend at the waist and twist/rotate occasionally.
3. Must be able to work with arms bent or extended away from body or overhead and be able to push/pull with arms as needed.
4. Must be able to crouch and kneel occasionally.
5. Must be able to use hands and fingers in order to grasp/manipulate various equipment and materials needed to perform duties and responsibilities.
6. Must be able to coordinate use of hands and eyes in operation of equipment such as telephone, typewriter and computer.