Bernalillo County

DUTIES AND RESPONSIBILITIES

• Assist the public in person, answer multi-line telephone, transfer calls, take messages and schedule appointments. Assist with elements of marriages being conducted by the Judge.
• Responsible for data entry of high volume of court cases and other statistical data, retrieve and maintain data in the Court of Wills, Estates and Probate information system(s).
• Provide case intake, including docketing court cases by completing docket sheets, maintenance of court files, retrieving and filing documents.
• Retrieve and replace open and closed files and files documents.
• Prepare case documents for scanning, and upload document images.
• Assist in community outreach activities and partner with other government agencies and other entities.
• Receive over-the-counter payments from customers, issue receipts, verify daily cash intake with receipts and balance receipts for deposit. Compile collection, disbursement and reconciliation reports as required.
• Review reports of problems and utilize available tools to ensure that images are uploaded successfully.
• Assist Judge, lead clerk and other staff in other job-related duties as assigned or needed.

*The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.

MINIMUM QUALIFICATIONS

• High school diploma or GED.
• Any combination of post secondary education and/or experience totaling one (1) year in related field. Judicial Studies Certificate and/or Paralegal certificate recommended but not required.
• Must possess excellent customer service skills.
• Must have the ability to interact effectively and professionally with public, co-workers, and other departments.
• Must have the ability to learn and understand probate procedures and legal terminology.
• Must have attention to detail, accuracy, and organization in handling a large volume of legal documents.
• Must have the ability to type, operate computer using word-processing and database software.
• Must have the ability to categorize different types of documents for sorting and data entry.
• Must have the ability to process large amounts of data efficiently and accurately.
• Must possess basic mathematical principles, cash handling, accounting, and record keeping.
• Bilingual speaking abilities preferred.
• Must have the ability to handle fragile documents without damaging the document.
• Must have the ability to work independently, efficiently, and resourcefully with minimum supervision.
• Must have the ability to maintain objectivity and confidentiality in dealing with a variety of situations and problems.
• Must have the ability to communicate effectively in both oral and written English.

ADDITIONAL REQUIREMENTS

• Employee must successfully complete the post-offer employment medical examination and background investigation.
• Employee must comply with the safety guidelines of the County.

WORKING CONDITIONS

• All essential duties are performed indoors.
• Duties are performed in a temperature-controlled environment.
• Duties are performed on an even surface, which may be carpeted or tiled. Working surface is typically dry.
• Worker often works alone both with or without directions from supervisor.
• Employee on occasion will be required to work a flexible work schedule, including evenings and weekends to attend special functions.

EQUIPMENT, TOOLS, AND MATERIALS

• Equipment typically used in the performance of office duties include telephone, computer terminal, computer printer, computer keyboard, typewriter, photocopy machine, facsimile machine, scanner, and calculator.
• Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.

FUNCTIONAL ANALYSIS

**NOTE: You are not required to disclose information about physical or mental limitations that you believe will not interfere with your capability to do the job. On the other hand, if you want the employer to consider special arrangements to accommodate a physical or mental impairment, you may identify that impairment in the space provided and suggest the kind of accommodation that you believe would be appropriate.

MENTAL FUNCTIONS

1. Equipment typically used in the performance of office duties include telephone, computer terminal, computer printer, computer keyboard, typewriter, photocopy machine, facsimile machine, scanner, and calculator.
2. Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies

PHYSICAL FUNCTIONS

1. Must be able to sit up to four hours at one time, and up to seven and one-half hours total per day.
2. Must be able to stand and/or walk up to four hours at one time, and up to eight hours total per day.
3. Must be able to lift and/or move, push, or pull up to15 pounds.
4. Must be able to bend at the waist and twist/rotate occasionally.
5. Must be able to work with arms bent or extended away from body or overhead and be able to push/pull with arms as needed.
6. Must be able to crouch and kneel occasionally.
7. Must be able to use hands and fingers in order to grasp/manipulate various equipment and materials needed to perform duties and responsibilities.
8. Must be able to coordinate use of hands and eyes in operation of equipment such as telephone, typewriter and computer.