Bernalillo County is 1,160 square miles and is New Mexico’s most populous county with more than 676,000 residents. Bernalillo County government provides a wide range of public services to residents who live in Albuquerque, Los Ranchos and Tijeras with approximately 106,000 residents living in unincorporated areas of the county. Bernalillo County employs approximately 2,500 people and has an annual operating budget, capital investments and other funds of more than $1 billion. Elected officials include five county commissioners, assessor, clerk, probate judge, sheriff and treasurer.

Bernalillo County

Department of Human Resources

Job Descriptions

What does the red Zia symbol mean? The Zia sun symbol represent the four cardinal directions, the four seasons of the year, the four period of each day (morning, noon, evening, and night), and the four seasons of life (childhood, youth, middle age, and old age). The centre of the sun symbol stands for life itself. The yellow field with red symbol pays recognition to the Aragon Realm of the conquistadors and their homeland in Spain.
JCV422: Housing Program Assistant III

Housing Program Assistant III

Job Code
Grade
Bargaining Unit
JCV422
4
Local 2260 - Bernalillo County Clerical (WHITE)
       
       
Hourly
As Hourly
As Annual
21.15 - 25.00 - 30.13 USD Hourly
$21.15 - $25.00 - $30.13
$43,992.00 - $52,000.00 - $62,670.40

POSITION SUMMARY

Housing Program Assistant III will assist in the coordination of housing quality standards required by HUD for our Section Eight and other assisted housing programs.

DUTIES AND RESPONSIBILITIES

  • Interview program applicants and participants to obtain information needed to complete application documents or annual/interim re-certification processes.
  • Collect rents and coordinate record keeping and deposits with the fiscal staff.
  • Follow up on complaints in both public housing and Section Eight subsidized housing and work with relevant program employees to correct.
  • Research and interpret Section Eight and Public Housing Standard Regulations and explain the standards and procedures to applicants, tenants and landlords.
  • Maintain and update all tenant files and other records of both public housing and rent-subsidy programs.
  • Maintain tenant records as required by HUD policy and regulations and perform an interim annual review to determine continuing eligibility.
  • Creates reports in relation to tenant applicants and related information.
  • Research and compile information necessary for delivery of services for the.
  • Section Eight and other housing programs.
  • Conducts audits in relation to tenant files and audits.
  • Assists with peer mentorship with Housing Program Assistant II staff.
  • Maintains confidentiality of all persons served.
  • Follows ethical standards when handling persons served or employee documentation.
  • Train assigned personnel, as needed, in accordance with housing program guidelines or as directed by supervisor/department director.
  • Perform other job related duties as required or assigned.

*The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.

MINIMUM QUALIFICATIONS

  • Associate Degree in Business or related field OR any combination of post-secondary education and/or experience utilizing writing skills, use of the computer for record keeping and word processing, file management and interaction with the public.
  • An additional three (3) years job related administrative experience. Two (2) of the three years must be as a housing program assistant.
  • Must possess a minimum of 30 hours coursework in a pre-approved Housing Course(s).
  • Certification of completion in an eight (8) hour professional development course.
  • Certificate of completion in a sixteen (16) hour supervisory training course.
  • Proficiency in information systems and accuracy in data entry, retrieval and utilization of information is required.
  • Ability to provide team leadership.
  • Knowledge of federal, state, and local laws as they pertain to tenant and landlord relations.
  • Ability to interpret and apply the rules and regulations of HUD assisted living programs.
  • Ability to interpret rental housing occupancy laws.
  • Ability to communicate effective in both oral and written English.
  • Ability to establish and maintain effective relationships with supervisor, subordinates and the general public.

ADDITIONAL REQUIREMENTS

The offer of this Bernalillo County position requires compliance with the following:

  • Employee must comply with the safety guidelines of the County.
  • This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing.
  • Employee must complete required FEMA training(s) as assigned to position.
  • Employee must complete required Supervisor classes if applicable.
  • Employee must have a valid New Mexico driver’s license by employment date and maintain a valid NM driver’s license while employed in this position.

WORKING CONDITIONS

  • Duties are performed indoors.
  • Indoor duties are performed in both temperature controlled and non-temperature-controlled environments.
  • Indoor duties are performed on an even dry surface, which may be carpeted or tiled. Indoor duties may require climbing and descending staircases.

EQUIPMENT, TOOLS, AND MATERIALS

  • Equipment typically used in the performance of office duties include telephone, computer terminal, computer printer, computer keyboard, photocopy machine, fax machine and calculator.
  • Materials and products handled in the course of performing essential duties include files, forms, clipboards, manuals, books and a wide variety of basic office supplies.
Revision: 8/21/2025 1:40:29 PM