Bernalillo County

DUTIES AND RESPONSIBILITIES

• Receive permit applications and review submitted documents for completeness and required land use approvals; enter permit data into the permitting software system.
• Verify that all necessary approvals are in place before issuing permits; prepare billing statements and send renewal notices for licenses.
• Provide customer service at the public counter and by phone; educate customers about permit requirements and general code compliance.
• Calculate permit and impact fees, generate invoices, process payments, and issue permits; confirm fee compliance with established guidelines.
• Ensure all cash and check payments are accurately recorded in deposit reports.
• Balance cash drawer daily and obtain required approvals.
• Enter data related to current and expired permits into the Accela database, including food and pool permits.
• Maintain and update tracking spreadsheets, including food establishment inspection logs and pool records.
• Coordinate plan circulation among reviewers; communicate with contractors to provide permit status updates and refer them to appropriate departments for corrections.
• Log inspection requests and prepare daily inspection field files for building inspectors.
• Maintain knowledge of relevant rules, policies, and procedures related to building, zoning, and environmental regulations.
• Maintain records of daily transactions and departmental activities in accordance with County codes and ordinances.
• Prepare monthly, quarterly, and annual reports on departmental activities.
• Respond to email and fax inquiries directed to the department.
• Maintain filing systems and records related to permits and licenses.
• Handle sensitive or confidential records, documents, and decisions with discretion.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. 

MINIMUM QUALIFICATIONS

• High School Diploma or GED.
• Four (4) years of work experience in zoning and planning principles, geographic information systems, computer mapping, databases, or a related field.

*Any equivalent combination of related education and/or experience may be considered for the above requirements. 


SUPPLEMENTAL INFORMATION

PREFERENCES

• Bilingual English and Spanish.
• Current certification as a Certified Zoning Official or must obtain within 9-months of placement in this position.

SCREENING AND COMPLIANCE

• Employee must successfully complete the post-offer employment medical examination and background investigation.
• This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing.
• Employee must comply with the safety guidelines of the County.
• Employee must be able to perform the physical demands required of fieldwork.
• Employee must complete required FEMA training(s) as assigned to position.

WORKING CONDITIONS

• Duties are performed primary indoors; there may be an occasional site visit required.
• Essential job duties are performed indoors in climate-controlled environment.
• Primary work surface is even, dry, carpeted or tiled floor.
• Work may be done alone or with co-workers with general directions from the supervisor.

EQUIPMENT, TOOLS, AND MATERIALS

• Equipment typically used in the performance of office duties includes telephone, computer, printer, and copy machine.
• Worker uses a wide variety of work aids, including construction documents, books, binders and files, architectural scales, and calculator.
• County vehicle is used on an as needed basis.