DUTIES AND RESPONSIBILITIES
- Provide information to the public, victims, and other departments using established directories and resources, including legal, linguistic, and community assistance.
- Deliver crisis intervention services to victims and witnesses to help reduce trauma and support emotional adjustment; offer short-term advice and follow-up referrals.
- Connect victims and witnesses with support services such as counseling, healthcare, protective services, childcare, food, shelter, and clothing.
- Assist the public with department-related activities, including completing forms, handling correspondence, responding to inquiries, and logging telephone communications.
- Prepare and maintain victim/witness case files, correspondence, impact statements, assessment reports, and other required documentation.
- Organize case files for hearings or trials, including preparing exhibits and coordinating witness information.
- Review case records, forms, and automated file data for completeness and accuracy based on VAWA standards; review all violent crime cases involving intimate partner violence, sexual assault, and homicide received by the Sheriff’s Office.
- Maintain and update a case tracking database for the Investigative Unit, including records related to sexual assault, domestic violence, stalking, homicides, officer-involved shootings, cold cases, and related crimes.
- Answer phone calls; manage mail distribution; transcribe audio and video recordings; create file labels and forms; draft and type correspondence and reports.
- Represent the Sheriff’s Department at meetings as assigned.
- Collect, maintain, and report victim-related statistics for internal and external reporting requirements.
- Assist with delivering domestic violence training upon request from the department academy sergeant.
- Support other Sheriff’s Office units, including the Special Victims Unit (SVU), as needed.
- Assist SVU with tracking Sexual Assault Kit Initiative (SAKI) bags and coordinating survivor notifications.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
- High School Diploma or GED.
- Four (4) years of work experience in a law enforcement or a legal role.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
SUPPLEMENTAL INFORMATION
SCREENING AND COMPLIANCE
The offer of this Bernalillo County position requires compliance with the following:- Employee must successfully complete the County’s post-offer medical examination.
- This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing.
- Employee must comply with the County’s safety guidelines.
- Employee must successfully complete a Sheriff Department background check.
- Employee must complete required FEMA training(s) as assigned to position.
- Employee must complete required Supervisor classes if applicable.
- Employee must have a valid New Mexico driver’s license by employment date and maintain a valid NM driver’s license while employed in this position.
WORKING CONDITIONS
- All essential duties are performed indoors.
- Duties are performed in a temperature-controlled environment.
- Duties are performed on an even surface, which may be carpeted or tile. Working surface is typically dry.
- Employee often works alone with general direction from supervisor.
EQUIPMENT, TOOLS, AND MATERIALS
- Equipment typically used in the performance of office duties includes telephone, computer, printer, and copy machine.
- Materials and products handled include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.