DUTIES AND RESPONSIBILITIES
- Coordinate and provide technical and administrative support in assigned areas such as benefits and FMLA administration.
- Process and file FMLA Cafeteria Plan and disability claims.
- Coordinate and provide research assistance and data entry for health, dental, vision, health insurance and life benefits, deferred compensation, and supplemental insurances.
- Coordinate and develop, prepare, edit, and submit reports utilizing computer-based spreadsheets, databases, and other software programs, including identifying, entering, and manipulating database for benefits and FMLA administration. Develop additional reports as assigned.
- Assist in the coordination and scheduling of PERA retirement seminars.
- Coordinate and assist in benefit activities to ensure compliance with eligibility and accurate and timely reimbursement processing; assist in auditing fraudulent claims; calculate adjustments to insurance premiums and employee deductions.
- Coordinate and assist in annual open enrollment process to allow employee participation in the benefits program; coordinate presentations of benefits program to newly hired and current employees.
- Receive and answer routine inquiries and calls on behalf of supervisor; seek resolutions and answers to inquiries on more complex issues acting on the authority delegated by direct supervisor. Delegate to subordinates various administrative benefit and insurance programs tasks in the areas of benefits, FLMA and file maintenance.
- Oversee establishing and maintaining official documents and records in appropriate files, both manual and computer.
- Coordinate distribution and processing of benefits correspondence.
- Responsible for data entry, retrieval and maintenance of data for employee benefits transactions in the human resource system(s). Copy and assemble materials for filing and distribution.
- Supervise staff in accordance with applicable policies and procedures. Provide performance feedback and set performance expectations in support of section’s workflow goals and oversee as requested projects on an on-going basis.
- Ensure appropriate inventory of benefits booklets and enrollment forms so that adequate supply is available when needed.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
- Bachelor's degree in human resources, business/public administration or a related field.
- Three years of experience in personnel administration.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
SUPPLEMENTAL INFORMATION
PREFERENCES
- Compensation related experience preferred.
SCREENING AND COMPLIANCE
The offer of this Bernalillo County position requires compliance with the following:
- Employee must successfully complete the post-offer employment medical examination and drug testing.
- Employee must comply with the safety guidelines of the County.
WORKING CONDITIONS
- All essential duties are performed indoors.
- Duties are performed in a temperature-controlled environment.
- Duties are performed on an even surface, which may be carpeted or tile.
- Working surface is typically dry. Worker often works alone either with or without directions from supervisor.
EQUIPMENT, TOOLS, AND MATERIALS
- 1. Equipment typically used in the performance of office duties include telephone, computer terminal, computer printer, computer keyboard, typewriter, photocopy machine, fax machine and calculator.
- 2. Materials and products handled in the course of performing essential duties includes files, forms, reports, various other paperwork, and a wide variety of basic office supplies.