DUTIES AND RESPONSIBILITIES
- Obtains relevant information about clients through interview and case history to determine level of severity of substance misuse and/or mental health problems.
- Provides case management services for assigned clients based on needs identified and assist client in following through with programs directed at treatment and/or rehabilitation.
- Assists clients in meeting goals established in Individual Service Plan.
- Assists clients in directing their own recovery and advocacy processes.
- Promotes client skills for coping with and managing symptoms, while facilitating use of natural supports and enhancement of community living skills.
- Provides client activities that emphasize acquisition, development, and expansion of rehabilitation skills needed to move forward in recovery.
- Establishes and maintains contact with community agencies, resources and professional necessary for successful case management for clients.
- Transports clients to appointments and other service providers in the community.
- Documents case management process, maintain notes and complete records, forms and reports.
- Maintains ethical standards of practice, competence, conduct and integrity, confidentiality, responsibility to clients.
- Attends staff meetings and team conferences as assigned.
- May handle sensitive and/or confidential records, plans, documents, or decisions that require maintaining confidentiality of sensitive information.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
SHERIFF'S OFFICE:
- Builds rapport and actively engages with participants in a mentorship capacity.
- Assesses participant needs and determines appropriate community-based referrals.
- Represents the Sheriff’s Office while serving participants with discretion and independence.
- Utilizes knowledge of crisis intervention, mediation, and motivational interviewing to assist participants.
- Serves as a source of referrals, connecting participants with community resources and services.
- Works collaboratively with community organizations, businesses, and advocates.
- Prepares clear and concise reports and perform data entry tasks.
- Maintains strict confidentiality regarding client information.
- Communicates clearly and concisely in both oral and written forms.
- Manages multiple priorities to meet deadlines effectively.
- Establishes and maintains effective working relationships with internal and external stakeholders.
- Incumbent(s) in this classification may handle sensitive and/or confidential records, plans, documents, or decisions that require maintaining confidentiality of sensitive information.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
- Associate's degree in a related field.
- Three (3) years of experience working in Behavior Health environment.
- NM Certification as a Peer Support worker is required.
*Any equivalent combination of related education and/or experience may be considered for the above requirements.
SUPPLEMENTAL INFORMATION:
PREFERNCES: SHERIFF'S OFFICE
- Ability to work flexible hours, including evenings and weekends.
- Bilingual (Spanish and English preferred).
- Preferred knowledge in crisis intervention, mediation, and de-escalation techniques.
SCREENING AND COMPLIANCE
The offer of this Bernalillo County position requires compliance with the following:- Employee must successfully complete the post-offer employment medical examination and background investigation.
- This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing.
- Pursuant to the criminal history screening for Caregivers Act, Section 29-17-1 through Section 29-17-5 NMSA 1978, new hires at the Bernalillo County Behavioral Health Services facility will be required to complete a caregiver criminal history screening for all caregivers. Conviction of a disqualifying condition is cause for termination or sufficient reason not to hire if applicant has a disqualifying condition on their record at time of application.
- Possess and maintain a valid New Mexico driver's license.
- Completion of FEMA training(s) as assigned to the position.
- Employee must comply with the safety guidelines of the County.
- Upon hire must provide valid New Mexico Peer Support Certification.
WORKING CONDITIONS
- Duties are performed indoors in a temperature-controlled environment.
- Outdoor duties are sometimes required in performance of essential duties and worker is exposed to natural weather conditions while performing outdoor duties.
- Duties are performed on an even, usually dry surface, which may be concrete, tile, or carpet.
- Employee works with a select team without direct supervision and at times may work with a large group of people.
- Work hazards or potential work hazards include those of a treatment facility environment, with exposure to noise and dangerous situation that could involve serious bodily injury and other health hazards.
- Employee may be required to work flexible hours.
EQUIPMENT, TOOLS, AND MATERIALS
- Telephone, calculator, computer, fax machine, and copy machine are used in performance of essential job duties.
- Various forms of paperwork are handled in performance of essential job duties.
- May operate a county vehicle as assigned.